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The Emotional Intelligence Quick Book

Pdf The Emotional Intelligence Quick Book
Genre Business & Economics
Author Travis Bradberry,Jean Greaves
Isbn 1416548734
File size 1040 kb
Year 2006-12-01
Pages 208
Language English
File format PDF

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Summary

An accessible, how-to guide that brings focus to the unique skills that comprise emotional intelligence and incorporate these tools into your life. EMOTIONAL INTELLIGENCE: THE #1 PREDICTOR OF PROFESSIONAL SUCCESS AND PERSONAL EXCELLENCE In today's fast-paced world of competitive workplaces and chaotic personal lives, each of us is searching for effective tools that can make our schedules, behaviors, and relationships more manageable. The Emotional Intelligence Quickbook shows us how understanding and utilizing emotional intelligence can be the key to exceeding our goals and achieving our fullest potential. Authors Bradberry and Greaves use their years of experience as emotional intelligence researchers, consultants, and speakers to revitalize our current understanding of emotional intelligence. They have combined their latest research on emotional intelligence with a quick, easy-to-use format and cut-to-the-chase information to demonstrate how this other kind of "smart" helps us to decrease our stress, increase our productivity, understand our emotions as they happen, and interact positively with those around us. The Emotional Intelligence Quickbook brings this concept to light in a way that has not been done before -- making EQ practical and easy to apply in every aspect of our daily lives. The Quickbook will help you to: -Engage the four unique areas of EQ: self-awareness, self-management, social awareness, and relationship management -Increase your EQ through the use of these skill-building techniques -Apply your EQ at work to develop leadership skills and improve teamwork, making you a better manager and a more desirable employee -Practice your EQ outside the office environment to benefit your relationships with loved ones, making you a better partner and parent -Access the link between your EQ and your physical well-being to improve your overall health -Measure your current EQ through access to the authors' bestselling online Emotional Intelligence Appraisal

Working With Emotional Intelligence

Pdf Working With Emotional Intelligence
Genre Business & Economics
Author Daniel Goleman
Isbn 0553903217
File size 646 kb
Year 2011-12-07
Pages 400
Language English
File format PDF

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Summary

Do you have what it takes to succeed in your career? The secret of success is not what they taught you in school. What matters most is not IQ, not a business school degree, not even technical know-how or years of expertise. The single most important factor in job performance and advancement is emotional intelligence. Emotional intelligence is actually a set of skills that anyone can acquire, and in this practical guide, Daniel Goleman identifies them, explains their importance, and shows how they can be fostered. For leaders, emotional intelligence is almost 90 percent of what sets stars apart from the mediocre. As Goleman documents, it's the essential ingredient for reaching and staying at the top in any field, even in high-tech careers. And organizations that learn to operate in emotionally intelligent ways are the companies that will remain vital and dynamic in the competitive marketplace of today—and the future.

Emotional Intelligence for Sales Success

Pdf Emotional Intelligence for Sales Success
Genre Business & Economics
Author Colleen Stanley
Isbn 0814430309
File size 1770 kb
Year 2012-11-01
Pages 224
Language English
File format PDF

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Summary

Even skilled salespeople buckle in tough selling situations-getting defensive with prospects who challenge them on price or too quickly caving to discount pressure. Those are examples of the fight-or-flight response-something salespeople learn to avoid when they build their emotional intelligence. Studies have shown that emotional intelligence (EI) is a strong indicator of success. In Emotional Intelligence for Sales Success, sales trainer and expert Colleen Stanley shows how closely EI is tied to sales performance and how salespeople can sharpen their skills to maximize results. Readers will discover: * How to increase impulse control for better questioning and listening * The EI skills related to likability and trust * How empathy leads to bigger sales conversations and more effective solutions * How emotional intelligence can improve prospecting efforts * The EI skills shared by top sales producers * And much more Emotional intelligence plays a vital role at every stage of the sales process, from business development to closing the deal. When customers can get product information and price comparisons online, the true differentiator is the ability to deftly solve problems and build relationships-EI territory!

Assessing Emotional Intelligence

Pdf Assessing Emotional Intelligence
Genre Psychology
Author Con Stough,Donald H. Saklofske,James D. A. Parker
Isbn 9780387883700
File size 1839 kb
Year 2009-06-15
Pages 364
Language English
File format PDF

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Summary

Managing human emotions plays a critical role in everyday functioning. After years of lively debate on the significance and validity of its construct, emotional intelligence (EI) has generated a robust body of theories, research studies, and measures. Assessing Emotional Intelligence: Theory, Research, and Applications strengthens this theoretical and evidence base by addressing the most recent advances and emerging possibilities in EI assessment, research, and applications. This volume demonstrates the study and application of EI across disciplines, ranging from psychometrics and neurobiology to education and industry. Assessing Emotional Intelligence carefully critiques the key measurement issues in EI, and leading experts present EI as eminently practical and thoroughly contemporary as they offer the latest findings on: EI instruments, including the EQ-I, MSCEIT, TEIQue, Genos Emotional Intelligence Inventory, and the Assessing Emotions Scale. The role of EI across clinical disorders. Training professionals and staff to apply EI in the workplace. Relationships between EI and educational outcomes. Uses of EI in sports psychology. The cross-cultural relevance of EI. As the contributors to this volume in the Springer Series on Human Exceptionality make clear, these insights and methods hold rich potential for professionals in such fields as social and personality psychology, industrial and organizational psychology, psychiatry, business, and education.

The EQ Edge

Pdf The EQ Edge
Genre Business & Economics
Author Steven J. Stein,Howard E. Book
Isbn 0470952644
File size 1026 kb
Year 2011-04-05
Pages 368
Language English
File format PDF

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Summary

REVISED AND UPDAT ED WITH NEW RESEARCH INTO EQ AND PERSONAL AND CAREER SUCCESS What is the formula for success at your job? As a spouse? A parent? A Little League baseball coach or behind the bench of a minor hockey team? What does it take to get ahead? To separate yourself from the competition? To lead a less stressful and happier existence? To be fulfilled in personal and professional pursuits? What is the most important dynamic of your makeup? Is it your A) intelligence quotient? or B) emotional quotient? If you picked "A", you are partly correct. Your intelligence quotient can be a predictor of things such as academic achievement. But your IQ is fixed and unchangeable. The real key to personal and professional growth is your emotional intelligence quotient, which you can nurture and develop by learning more about EQ from the international bestseller The EQ Edge. Authors Steven J. Stein and Howard E. Book show you how the dynamic of emotional intelligence works. By understanding EQ, you can build more meaningful relationships, boost your confidence and optimism, and respond to challenges with enthusiasm-all of which are essential ingredients of success. The EQ Edge offers fascinating-and sometimes surprising-insights into what it takes to be a top law-enforcement officer, lawyer, school principal, student, doctor, dentist or CEO. You will learn what the top EQ factors are across many different kinds of jobs, from business managers and customer service representatives to HR professionals and public servants. The EQ Edge will help you determine which personnel are the right fit for job opportunities and who among your staff are the most promising leaders and drivers of your business. And because all of us have other roles-parent, spouse, caregiver to aging parents, neighbor, friend-The EQ Edge also describes how everyone can be more successful in these relationships. "Finally, a practical and usable guide to what emotional intelligence is all about. This book peels the onion on what EQ really is and teaches the reader to assess their own EQ and how to increase it. This is the holy grail for career success."—Michael Feiner, Professor, Columbia Graduate School of Business and author of The Feiner Points of Leadership

The Shock Doctrine

Pdf The Shock Doctrine
Genre Political Science
Author Naomi Klein
Isbn 0307371301
File size 1437 kb
Year 2009-03-18
Pages 672
Language English
File format PDF

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Summary

The shock doctrine is the unofficial story of how the "free market" came to dominate the world, from Chile to Russia, China to Iraq, South Africa to Canada. But it is a story radically different from the one usually told. It is a story about violence and shock perpetrated on people, on countries, on economies. About a program of social and economic engineering that Naomi Klein calls "disaster capitalism." Based on breakthrough historical research and 4 years of reporting in disaster zones, Klein explodes the myth that the global free market triumphed democratically, and that unfettered capitalism goes hand-in-hand with democracy. Instead, she argues it has consistently relied on violence and shock, and reveals the puppet strings behind the critical events of the last 40 years. "The shock doctrine" is the influential but little understood theory that in order to push through profoundly unpopular policies that enrich the few and impoverish the many, there must be a collective crisis or disaster—real or manufactured. Klein vividly traces the origins of modern shock tactics to the economic lab of the University of Chicago under Milton Friedman in the 60s, and beyond to the CIA-funded electroshock experiments at McGill in the 50s which helped write the torture manuals used today at Guantanamo Bay. She details the events of the recent past that have been deliberate theatres for the shock doctrine: among them, Pinochet’s coup in Chile in 1973, the Tiananmen Square Massacre in 1989, the collapse of the Soviet Union in 1991; and, more recently, the September 11 attacks, the invasion of Iraq, the Asian tsunami and Hurricane Katrina. And she shows how—in the hands of the Bush Administration—the "war on terror" is a thin cover for a thriving destruction/reconstruction complex, with disasters, wars and homeland security fuelling a booming new economy. Naomi Klein has once again written a book that will change the way we see the world.

12 Rules for Life

Pdf 12 Rules for Life
Genre Psychology
Author Jordan B. Peterson
Isbn 0345816048
File size 805 kb
Year 2018-01-23
Pages 320
Language English
File format PDF

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Summary

#1 NATIONAL BESTSELLER #1 INTERNATIONAL BESTSELLER What does everyone in the modern world need to know? Renowned psychologist Jordan B. Peterson's answer to this most difficult of questions uniquely combines the hard-won truths of ancient tradition with the stunning revelations of cutting-edge scientific research. Humorous, surprising and informative, Dr. Peterson tells us why skateboarding boys and girls must be left alone, what terrible fate awaits those who criticize too easily, and why you should always pet a cat when you meet one on the street. What does the nervous system of the lowly lobster have to tell us about standing up straight (with our shoulders back) and about success in life? Why did ancient Egyptians worship the capacity to pay careful attention as the highest of gods? What dreadful paths do people tread when they become resentful, arrogant and vengeful? Dr. Peterson journeys broadly, discussing discipline, freedom, adventure and responsibility, distilling the world's wisdom into 12 practical and profound rules for life. 12 Rules for Life shatters the modern commonplaces of science, faith and human nature, while transforming and ennobling the mind and spirit of its readers.

Raising An Emotionally Intelligent Child

Pdf Raising An Emotionally Intelligent Child
Genre Family & Relationships
Author John Gottman
Isbn 143912616X
File size 1324 kb
Year 2011-09-20
Pages 240
Language English
File format PDF

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Summary

Intelligence That Comes from the Heart Every parent knows the importance of equipping children with the intellectual skills they need to succeed in school and life. But children also need to master their emotions. Raising an Emotionally Intelligent Child is a guide to teaching children to understand and regulate their emotional world. And as acclaimed psychologist and researcher John Gottman shows, once they master this important life skill, emotionally intelligent children will enjoy increased self-confidence, greater physical health, better performance in school, and healthier social relationships. Raising an Emotionally Intelligent Child will equip parents with a five-step "emotion coaching" process that teaches how to: * Be aware of a child's emotions * Recognize emotional expression as an opportunity for intimacy and teaching * Listen empathetically and validate a child's feelings * Label emotions in words a child can understand * Help a child come up with an appropriate way to solve a problem or deal with an upsetting issue or situation Written for parents of children of all ages, Raising an Emotionally Intelligent Child will enrich the bonds between parent and child and contribute immeasurably to the development of a generation of emotionally healthy adults.

The EQ Leader

Pdf The EQ Leader
Genre Business & Economics
Author Steven J. Stein
Isbn 111934901X
File size 1216 kb
Year 2017-04-05
Pages 368
Language English
File format PDF

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Summary

A roadmap to success for tomorrow's leaders The EQ Leader provides an evidence-based model for exceptional leadership, and a four-pillar roadmap for real-world practice. Data collected from thousands of the world's best leaders—and their subordinates—reveals the keys to success: authenticity, coaching, insight, and innovation. By incorporating these methods into their everyday workflow, these leaders have propelled their teams to heights great enough to highlight the divide between successful and not-so-successful leadership. This book shows you how to put these key factors to work in your own practice, with clear examples and concrete steps for improving skills and competencies. New data from the author's own research into executive functioning describes the neurological aspects of leadership, and a deep look at the leaders of tomorrow delves into the fundamental differences that set them apart—and fuel their achievement. Leadership is changing, both in look and practice; strictly authoritative approaches are quickly losing ground as today's workers discover the power of collaboration and the importance of interpersonal awareness. This book provides step-by-step guidance for leading from within this space, with evidence-based approaches for success. Lead authentically to inspire and motivate others Support employee's needs and nurture development Communicate with purpose, meaning, and vision Foster ingenuity, imagination, and autonomous thinking An organization's success rests on the backs of its leadership. At all levels, true leadership is about much more than management and task distribution—it's about commitment, collaboration, nurturing talent, developing skills, fostering relationships, and so much more. The EQ Leader integrates the essential factors of successful leadership into a concrete blueprint for the future's leaders.

Emotional Intelligence For Dummies

Pdf Emotional Intelligence For Dummies
Genre Business & Economics
Author Steven J. Stein
Isbn 0470676248
File size 996 kb
Year 2009-07-13
Pages 368
Language English
File format PDF

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Summary

Being aware of and in control of your emotions is one of the keys to success in life -- both professionally and personally. Emotional Intelligence For Dummies will show you how to take control of your emotions rather than letting your emotions control you! Discover how developing your emotional intelligence can further your relationships with others, in the workplace and at home. Emotional awareness is also a critical skill for career success, and Dr. Stein provides practical exercises for developing this skill and achieving your professional and personal goals. He also provides valuable insights into how emotional intelligence can be applied to raising children and teenagers and realizing personal happiness. Full of lively anecdotes and practical advice, Emotional Intelligence For Dummies is the ideal book for anyone who wants to get smart about their feelings and reach the next level at work and at home. Manage your emotions - identify your feelings, determine what beliefs cause negative emotions, and stop self-destructive behaviors Discover the power of empathy - read other people's emotions through facial cues and body language and show them you understand their feelings Thrive at work - find a job that's right for you, overcome hassles and fears, and develop your leadership skills Build and sustain meaningful relationships - discover how to take your partner's emotional temperature and manage emotions to grow closer Raise an emotionally intelligent child - keep your cool with your child, coax shy children out of their shells, and get your child to be less aggressive and defiant

Emotional Intelligence

Pdf Emotional Intelligence
Genre Business & Economics
Author Gill Hasson
Isbn 0857085468
File size 1431 kb
Year 2014-05-20
Pages 208
Language English
File format PDF

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Summary

From the author of the bestselling Mindfulness: Be Mindful. Live in the Moment. Emotional Intelligence is fast becoming the skill to master that will unlock your true potential. You’ve probably noticed that it’s not the smartest people that are the most successful or the most fulfilled in life; being clever, talented or skilled is not enough. It’s your ability to manage your feelings, other people and your interactions with them that makes the difference. We’re all born with this ability - emotional intelligence is a skill and we all have the capacity to develop this skill. This book will show you how. It will change the way you think about emotions. Instead of thinking of emotions as being positive or negative, you will learn that all emotions have a positive intent – all emotions have our best interests in mind. Improve your emotional intelligence and you improve your ability to understand and manage emotions. You can think clearly and creatively, manage stress and challenges, communicate well with others and display trust, empathy and confidence. You will be in a better position to handle situations, events and other people that in the past you’ve found difficult or stressful. Emotional Intelligence will show you how to heighten your EQ and improve your personal and work life, including how to • be more assertive and confident • express how you feel, what you want and don’t want. • understand what others are feeling and forge stronger relationships • manage office politics and navigate the social complexities of the workplace • manage anxiety, anger and disappointment • deal with bullying • motivate and inspire others

Emotional Intelligence

Pdf Emotional Intelligence
Genre Self-Help
Author Daniel Goleman
Isbn 0553903209
File size 1680 kb
Year 2012-01-11
Pages 368
Language English
File format PDF

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Summary

#1 BESTSELLER • The groundbreaking book that redefines what it means to be smart, with a new introduction by the author “A thoughtfully written, persuasive account explaining emotional intelligence and why it can be crucial.”—USA Today Everyone knows that high IQ is no guarantee of success, happiness, or virtue, but until Emotional Intelligence, we could only guess why. Daniel Goleman's brilliant report from the frontiers of psychology and neuroscience offers startling new insight into our “two minds”—the rational and the emotional—and how they together shape our destiny. Drawing on groundbreaking brain and behavioral research, Goleman shows the factors at work when people of high IQ flounder and those of modest IQ do surprisingly well. These factors, which include self-awareness, self-discipline, and empathy, add up to a different way of being smart—and they aren’t fixed at birth. Although shaped by childhood experiences, emotional intelligence can be nurtured and strengthened throughout our adulthood—with immediate benefits to our health, our relationships, and our work. The twenty-fifth-anniversary edition of Emotional Intelligence could not come at a better time—we spend so much of our time online, more and more jobs are becoming automated and digitized, and our children are picking up new technology faster than we ever imagined. With a new introduction from the author, the twenty-fifth-anniversary edition prepares readers, now more than ever, to reach their fullest potential and stand out from the pack with the help of EI.

Societal Entrepreneurship and Competitiveness

Pdf Societal Entrepreneurship and Competitiveness
Genre Business & Economics
Author Leo-Paul Dana,Vanessa Ratten
Isbn 1838674713
File size 606 kb
Year 2019-10-08
Pages 287
Language English
File format PDF

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Summary

This edited book is an important contribution to entrepreneurship literature, as it focuses on the sociological aspects of entrepreneurial behavior. The chapters encompass research on social and community-based entrepreneurship and investigate how the cultural and social conditions of a region influence entrepreneurship.

Eastern European Perspectives on Emotional Intelligence

Pdf Eastern European Perspectives on Emotional Intelligence
Genre Psychology
Author Lada Kaliská,John Pellitteri
Isbn 1000346854
File size 691 kb
Year 2021-02-23
Pages 272
Language English
File format PDF

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Summary

This book offers a unique perspective on Emotional Intelligence (EI) research in Eastern Europe, analyzing current trends in the research and application of EI in a region with a distinct socio-political history. Bringing together leading researchers from seven countries, namely Bulgaria, Croatia, Lithuania, Serbia, Slovakia, Poland, and Russia, chapters within this edited volume present original research that illustrates both the etic and emic aspects of emotions, to discuss how EI research can address psychosocial challenges across different societies. Using a selection of cross-cultural frameworks for comparison, contributors to the volume make important developments to the field of EI research by instating a cultural and regional adaptation of EI theories. This includes considerations of EI from a collectivistic perspective as well as the relevance of creating psychological measurement tools that reflect and represent the cultural and linguistic nuances in the adaptive use of emotional information. Eastern European Perspectives on Emotional Intelligence will prove a valuable resource for academics, researchers, and students of cultural and social psychology, or particularly for those seeking to expand their conceptual understanding of EI.

Global Considerations in Entrepreneurship Education and Training

Pdf Global Considerations in Entrepreneurship Education and Training
Genre Business & Economics
Author Carvalho, Luísa Cagica,Daniel, Ana Dias
Isbn 1522576762
File size 1950 kb
Year 2019-03-29
Pages 322
Language English
File format PDF

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Summary

Entrepreneurship education has gained considerable interest in the last decade, both in the political and academic arenas, because it fosters innovation and plays a crucial role in developing the business landscape. However, instructors are faced with challenges related to creating successful learning objectives, suitable methodologies, and measuring the impact of these programs. Global Considerations in Entrepreneurship Education and Training provides an interdisciplinary approach to foster and support entrepreneurship and the development of entrepreneurial competences in students. Providing insights from developed and developing countries, it features coverage on a broad range of topics such as learning environments, blended learning approaches, learning methodologies, and teacher education. This book is ideally designed for academics, university teachers, researchers, post-graduate students, and developers and researchers.

Study Guide

Pdf Study Guide
Genre Business & Economics
Author BookCaps
Isbn 1621074552
File size 1542 kb
Year 2012-12-10
Pages N.A
Language English
File format PDF

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Summary

Travis Bradberry and Jean Greaves's "Emotional Intelligence" packs a lot of concepts into a short space; if it's been awhile since you read the book or if you just need a quick refresher, let us help. This study guide explains all the key concepts and people in the book, as well as gives a summary of what's learned in each chapter. This book is based off of the updated and expanded version. BookCap Study Guides do not contain text from the actual book, and are not meant to be purchased as alternatives to reading the book. This study guide is an unofficial companion and not endorsed by the author or publisher of the book. We all need refreshers every now and then. Whether you are a student trying to cram for that big final, or someone just trying to understand a book more, BookCaps can help. We are a small, but growing company, and are adding titles every month.

The EQ Edge

Pdf The EQ Edge
Genre Business & Economics
Author Steven J. Stein,Howard E. Book
Isbn 0470952644
File size 1520 kb
Year 2011-04-05
Pages 368
Language English
File format PDF

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Summary

REVISED AND UPDAT ED WITH NEW RESEARCH INTO EQ AND PERSONAL AND CAREER SUCCESS What is the formula for success at your job? As a spouse? A parent? A Little League baseball coach or behind the bench of a minor hockey team? What does it take to get ahead? To separate yourself from the competition? To lead a less stressful and happier existence? To be fulfilled in personal and professional pursuits? What is the most important dynamic of your makeup? Is it your A) intelligence quotient? or B) emotional quotient? If you picked "A", you are partly correct. Your intelligence quotient can be a predictor of things such as academic achievement. But your IQ is fixed and unchangeable. The real key to personal and professional growth is your emotional intelligence quotient, which you can nurture and develop by learning more about EQ from the international bestseller The EQ Edge. Authors Steven J. Stein and Howard E. Book show you how the dynamic of emotional intelligence works. By understanding EQ, you can build more meaningful relationships, boost your confidence and optimism, and respond to challenges with enthusiasm-all of which are essential ingredients of success. The EQ Edge offers fascinating-and sometimes surprising-insights into what it takes to be a top law-enforcement officer, lawyer, school principal, student, doctor, dentist or CEO. You will learn what the top EQ factors are across many different kinds of jobs, from business managers and customer service representatives to HR professionals and public servants. The EQ Edge will help you determine which personnel are the right fit for job opportunities and who among your staff are the most promising leaders and drivers of your business. And because all of us have other roles-parent, spouse, caregiver to aging parents, neighbor, friend-The EQ Edge also describes how everyone can be more successful in these relationships. "Finally, a practical and usable guide to what emotional intelligence is all about. This book peels the onion on what EQ really is and teaches the reader to assess their own EQ and how to increase it. This is the holy grail for career success."—Michael Feiner, Professor, Columbia Graduate School of Business and author of The Feiner Points of Leadership

Positive Health: Flourishing Lives, Well-Being in Doctors

Pdf Positive Health: Flourishing Lives, Well-Being in Doctors
Genre Medical
Author Marsha W. Snyder M.D. MAPP.
Isbn 1452598312
File size 932 kb
Year 2014-12-17
Pages 330
Language English
File format PDF

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Summary

Medical doctors take so much time taking care of their patients that they often neglect their own bodies and minds. Marsha W. Snyder, M.D., seeks to change that in this guidebook to living a life filled with positivity, satisfaction, and proper exercise. She pays particular attention to the root of the problem: the demands that are placed on future medical professionals in the first year of medical school. With this book, you’ll learn how to: • balance the demands of the workplace, home, and your body; • develop resilience so you can engage in proper self-care and avoid burnout, anxiety, depression, substance abuse, and other negative outcomes. • cultivate more positive emotions inside and outside the workplace; • engage in positive fitness, movement, and breathing techniques to boost overall health. Increasing positive health in doctors and health care personnel will improve employee and patient satisfaction, decrease the cost of care, reduce employee sick days, and lessen employee turnover. Whether you’re a medical student, medical educator, administrator or an active practitioner, you’ll live a longer and happier life by following the advice in Positive Health: Flourishing Lives, Well-Being in Doctors.

The Emotionally Intelligent Social Worker

Pdf The Emotionally Intelligent Social Worker
Genre Social Science
Author David Howe
Isbn 0230365213
File size 1270 kb
Year 2008-04-25
Pages 208
Language English
File format PDF

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Summary

Elegantly and succinctly, David Howe explains the theory of emotional intelligence - and its vital practical value - to an audience of students and practitioners across a range of human services and caring professions. He makes a powerful case for the importance of understanding and managing emotions for effective professional practice.

Mind Over Matter: The Power of Emotional Intelligence

Pdf Mind Over Matter: The Power of Emotional Intelligence
Genre Reference
Author Ann J. Polya, Ph.D.
Isbn 9781477124291
File size 1635 kb
Year 2012-07-26
Pages 131
Language English
File format PDF

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Summary

Mind over Matter: The Power of Emotional Intelligence” expands on the nature of Emotional Intelligence, which involves better self-awareness of our emotions, those of others and restrain our emotions so that we can optimize our relationship strategies. It is when we are under stress that we revert to behaviors that protect our emotional well-being, and while these reactions can serve us well- as adults they frequently no longer do so. Emotions are an integral part of who we are. With Emotional Intelligence we are able to take back control of our emotions and thinking –rather than be their prisoner - and in this way we will improve our relationships. It is an empowering and timely book that adds value to our lives, and allows us to act in ways that matter- even when no-one is looking- because this defines who we are.